Refund Policy for 3S Apparels

At 3S Apparels, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward refund process as outlined below:

1. Eligibility for Refunds

To be eligible for a refund:

  • The item must be returned within 7 days of delivery.
  • The item must be unused, unwashed, and in its original condition with all tags and packaging intact.
  • A valid proof of purchase (order receipt or invoice) must be provided.

2. Non-Refundable Items

We cannot process refunds for the following:

  • Sale or discounted items.
  • Customized or personalized products.
  • Items damaged due to customer mishandling.

3. Refund Process

  • Initiating a Refund: Contact us via email or phone with your order details and reason for the refund request.
  • Return Shipping: The customer is responsible for the cost of return shipping unless the product is defective or incorrect.
  • Inspection: Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria.
  • Approval: Approved refunds will be processed within 7-10 business days.

4. Refund Method

Refunds will be issued through the original payment method used during the purchase.

5. Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please follow the refund process and place a new order for the desired item.

6. Contact Us

For any questions or assistance with your refund, please reach out to us:

Thank you for shopping with 3S Apparels!